FARE RULES : PHOENIX TRAVEL AUSTRALIA
All tickets are non refundable unless otherwise stated or advice by the travel consultant .
Please confirm the validity of the ticket before purchasing.
For Reissuance surcharge 150AUD and applicable fare difference and taxes quoted by Airlines.
Checklist to avoid the deny of flight boarding at the time of check in.
1.) Spelling of Last Name(s) (Surname).
2.) Spelling of Given Name(s)
3.) Destinations of travelling, Date and Time of departure(s) & Arrival(s) of each segments.
4.) Validity of Visas at the time of travelling.
5.) Validity of your passport. (The expiry date of your passport must be more than 06 months valid at the time of travelling).
This information may not be able to update on time, if it varies. Hence please refer relevant embassies for more details respectively.
NB: This is just a booking only which is "not a valid document for travelling". After your payment only, we will convert to valid PNR to a valid Flight Ticket document and send the original by email. Please make sure that you are receiving the Ticket on the same day's Office hours-09:00AM - 05:00 PM (Mon-Fri) & 09:00 AM till 12 Noon on Saturdays after transferring the payment.
PAYMENT BY CASH DEPOSIT/ONLINE TRANSFER OR CREDIT CARD
After the online transfer or Bank deposit, please send us the recept by email and cross check with our friendly staff to enable us to issue the tickets without any delay/within the time frame/before the expiry.
CREDIT CARD PAYMENT:
There is an additional cost of Aud 25 or 2% (whichever is higher) per ticket will be applicable as credit card surcharge.
On every day all Airlines may their Tax structure, which will cause a nominal fluctuation in the above price, which may vary from $05 to $30. This variation is unpredictable because it depends on Airlines - Share Market gain/loss, Fuel price & Currency Exchange.
NB: After making the payment (Online/Branch deposit) please send us an email without fail. Otherwise we will not issue the ticket on same day, which may cause the cancellation of the above booking.
After the expiration of the booking, we may not guarantee the same fare for next booking.
Please note that the above booking is a temporary reservation only. Hence, this reservation is not a valid document for travelling. After receiving your payment confirmation by email, we will convert this PNR to a valid Flight Ticket Document and send by email. Please make sure that you are receiving the Ticket on the same day's Office hours-09:00AM - 06:00 PM (Mon-Fri) & 09:00 AM till 12 Noon on Saturdays after transferring the payment.
EXPIRY OF THE BOOKING :
The bookings can be cancelled unexpectedly due to the following reasons.
1. If, Departure date is too close to Booking Date(48 Hours).
2. On the date of Price Revisions applied by Airline(s). Hence, please cross check with us for the next price revision date of the relevant airline(s), which we booked.
NB (i):After the expiration of the above booking, we may not guarantee the same fare for next booking.
NB(ii): The above rate is a Special fare provided only by Phoenix Travel Australia pty ltdThis quote may vary after 24 hours, subject to the variance of Airport Taxes, Change of Values in --Currencies, Fuel Surcharges, Airlines share market in Stock exchanges-- etc..
Please note We-Phoenix Travel Australia pty ltd- will not bear any responsibilities to make any alterations in the above booking of the followings once we issued the tickets.
· if you don't have the proper Visas at the time of travelling.
· If the spelling is wrong.
· If your passport is lesser than 06 months valid.
· If your blocked dates & time are not as per your concern at the time of travelling.
Hence please cross check all the above booking details carefully and confirm back at the earliest.
TICKET ON YOUR EMAIL:
After making the payment we will issue the ticket immediately and send it by email, you can just go on the below link on the mail and take a print in PDF format.